GUIDELINES FOR JOB PRIORITY

MAJOR BREAKDOWN - Equipment failure that causes a cessation of an experimental exercise; a failure that impacts the health and, or safety of personnel, or equipment.
NEW LABS/EFFORT - New faculty endeavoring to establish a research facility; a new research facility.
CONTINUING EXPERIMENTS - Established experimental efforts using established equipment.
NEW EXPERIMENTS - Established experimental efforts using ( or requiring ) new equipment.
OUTSIDE DEPARTMENT - Work from outside the DEPARTMENT PROPER.
SHOP MAINTENANCE - General machine tool maintenance; shop facilities upgrade. NOTE: should the shop suffer an equipment breakdown the repair effort MAY usurp ALL OF THE ABOVE!

It should be emphasized that the above criteria are guidelines not rules! Any specific job priority depends on numerous, not always predictable or obvious considerations; e.g. availability of material, personnel, equipment, and inventive process.

There are basically two types; YOURS and OURS. If we make a mistake on your project we will do everything within our range of ability to remedy the situation. If YOU make a mistake, whether on a drawing or verbal communication:( ANY CRITICAL INFORMATION MUST ALWAYS BE SUBMITTED ON PAPER ) you are at our mercy. If the mistake is one that could not have been avoided, i.e.;commercial manufacture specs. are incorrect, and you are on a critical time path, then we will try to work you in to our time line. If, however, you make a careless mistake, i.e.; you fail to measure existing parts you are trying to match correctly, or translate the information incorrectly, typically you go to the end of the line. PLEASE BE THOROUGH.

The most important aspect in accomplishing anything as a team is COMMUNICATION!
We encourage you to work openly with all of us here. We appreciate your encouragement, and your constructive criticism.
The Physics and Astronomy Instrument Shop is the finest research support facility within the University of Oklahoma. Though this facility is primarily dedicated to the department of Physics an Astronomy, we make every effort to support any and all who request our services, and we hope that the benefits of working together will be tangible to all!